JobsConnect Privacy Policy

Effective date: 12 September 2026 · Version 1.0

1. Who is responsible for your information

Black Web Content Pty Ltd, registration number 2020/834588/07, trading as JobsConnect, is responsible for the personal information it processes through jobsconnect.co.za. Our address is 56 Cook Street, Bothasig, Cape Town, 7441, South Africa. Contact info@jobsconnect.co.za or 067 692 3053. Lauren Mbwana is our Public Officer and contact for routing privacy enquiries. This description does not represent a claim of Information Officer registration.

This policy explains our processing under the Protection of Personal Information Act (POPIA). Employers, recruiters and external application websites may separately be responsible for information they receive. Their own privacy notices also apply to their processing.

2. Information we collect and its sources

You provide account details such as your name, email, account role and password; candidate profile information such as skills, qualifications, employment history and location; CVs, application messages and contact details; recruiter and company information; and information in support requests or correspondence. Passwords are stored as hashes, rather than readable passwords.

If you choose Google sign-in, Google supplies the identity information needed to sign you in, including your email, name and verification status. We do not receive your Google password. External job providers supply vacancy information, which can include business contact details.

Your browser and our infrastructure provide technical information such as IP address, browser information, requested URLs, timestamps, error information and authentication or security events. Search terms and location filters are processed when you search. Do not put unnecessary sensitive personal information into search boxes or messages.

Public job advertisements and company profiles are intended for public display. CVs and private applications are not intended for unrestricted public publication. Provide other people’s information, including referees’ details, only where you have an appropriate lawful basis to do so.

3. Why we use information

We use information to create and authenticate accounts, provide profiles and job-search tools, transmit requested applications, operate recruiter services, send verification and service messages, answer enquiries, moderate listings, investigate fraud and security incidents, and meet legal obligations.

Depending on the purpose, processing is necessary to enter into or perform a contract with you, comply with law, protect a legitimate interest of you or another person, pursue our legitimate interests in operating a safe service where justified, or act on your consent. We consider necessity and your rights when relying on legitimate interests. Acceptance of our terms is not blanket consent to all processing.

Required fields are identified in the relevant form. Without an email and authentication details we cannot provide an account; without the required application information we cannot transmit that application. Optional profile details are your choice. You can browse available vacancies without creating an account.

4. Applications and recruiter access

Submitting an application through JobsConnect makes the application and any uploaded CV available to the employer or recruiter responsible for that vacancy and to authorised JobsConnect personnel supporting the service. Recipients must use information lawfully for recruitment and appropriately protect it. We cannot recall copies they have already legitimately received; contact the recipient about its separate records and retention practices.

Applying through a provider’s external website sends your information to that website under its policies. JobsConnect may not receive that application or know its outcome. Check the recipient and its privacy notice before uploading a CV or identity documents.

5. External searches and other service providers

When external sources are selected, our server sends search terms and location filters to the relevant job providers, currently Adzuna, Jooble and Careerjet. Careerjet also receives the requesting visitor’s IP address and browser information. Selecting the JobsConnect-only source avoids those external search calls. It does not disable normal hosting and security processing.

Afrihost supplies hosting infrastructure. Cloudflare is being introduced for DNS, traffic delivery and security; when your traffic passes through it, it processes request and network information and may issue security cookies or challenges. Email delivery providers process recipient addresses and message content needed to deliver verification, application and service messages. Authorised technical personnel may access information when necessary to operate or support the service.

The homepage loads fonts from Google, so the browser contacts Google’s font servers. Google sign-in contacts Google only when you use that sign-in service. Opening an external application link connects you to the provider’s website. These network requests are separate from acknowledging our cookie notice.

We may disclose information where required by law, a valid legal process or a justified need to establish, exercise or defend legal rights. We limit disclosures to what is appropriate for the purpose. Your CV is not licensed for unrestricted resale through our terms.

6. International processing

Some providers operate internationally, so information may be processed outside South Africa. POPIA requires an applicable basis for a cross-border transfer, such as adequate protection through law or a binding agreement, consent where appropriate, or a qualifying contractual necessity. Contact us for information about a particular recipient or transfer. We do not represent that all information remains in South Africa.

7. Cookies and browser storage

Cookies and similar storage support sign-in, security and website functions. The jc_session cookie keeps you signed in and is set with Secure and HttpOnly protections. The current sign-in configuration can persist for approximately ten years unless you sign out or the session is revoked or cleared. Sign out on shared devices. The jc_google_state cookie supports Google sign-in security, lasts up to ten minutes and is cleared after the callback.

Browser storage can retain administrative/editor state, including jobsconnect-posts and jobsconnect-admin. Local storage normally persists until cleared; session storage normally lasts for the browser tab’s session. Our cookie notice stores a versioned acknowledgement on your device for up to six months. This acknowledgement does not grant consent for advertising or unrelated processing.

We have not added optional advertising or analytics cookies through this notice. There is no “accept all” choice because this notice is informational; it does not turn authentication or security cookies on or off. Use your browser controls to remove or block storage, noting that sign-in and other functions may stop working. You can reopen the notice using “Cookie information” in the footer. If optional tracking is introduced, the relevant notice and choices will need to be updated before it is used where consent is required.

8. Retention and deletion

Account, profile and application records are retained to provide the service and for justified legal, security or dispute-related needs. At present, these records do not have a single automatic deletion deadline. Request account closure or deletion by emailing info@jobsconnect.co.za; we will assess what can be deleted and explain any lawful reason for retaining information. Closing a vacancy does not itself delete applications.

Logs, audit records, security counters and backups may have different retention needs. We assess retention against purpose, applicable legal duties and your rights, rather than promising immediate deletion from every backup. Information that must be retained should be restricted to the relevant purpose. Employer and external-provider copies follow their own lawful retention arrangements.

9. Security

Measures include HTTPS, password hashing, access controls and private storage for uploaded CVs outside the public web directory. Security measures reduce risk but do not guarantee that an incident cannot occur. Where POPIA requires notification of a security compromise, we will notify the Information Regulator and affected people as required. Contact us promptly about suspected account compromise; do not email passwords.

10. Your rights and choices

Subject to applicable requirements and exceptions, you may ask whether we hold your information, request access, correction or deletion, object to qualifying processing, and withdraw consent for processing that relies on consent. Withdrawal does not invalidate earlier lawful processing. We may need proportionate proof of identity to protect your information. We will explain applicable procedures, any lawful fees and any reason a request cannot be fulfilled.

Email info@jobsconnect.co.za with “Privacy request” in the subject and enough information to identify the relevant account and request. Do not send an identity document unless we ask for a necessary and secure verification step. You can also complain directly to the Information Regulator without first completing our internal process: Information Regulator complaints or POPIAComplaints@inforegulator.org.za.

Optional job alerts use your email address, keywords and province to match active vacancies. We request email confirmation before activating daily digests and include an unsubscribe link. We retain subscription preferences, consent and confirmation status, and delivery records to prevent repeat alerts and investigate failures. Unsubscribing stops future digests; contact info@jobsconnect.co.za to request deletion of the underlying records.

We do not treat account registration as permission for unrelated promotional email. Any direct marketing must have an applicable lawful basis and provide the required choice to object or unsubscribe. Necessary account and application messages are distinct from optional marketing.

11. Children and automated tools

JobsConnect accounts are intended for people aged 18 or older. If you believe a child has supplied information, contact us so that we can assess and appropriately address it. Do not submit a child’s information through an adult account as a workaround.

Search filters and any matching tools help organise opportunities; employers make their own hiring decisions. Security systems may automatically challenge or restrict requests. Contact us if you believe a restriction is incorrect. We do not describe matching scores as a guarantee of suitability or employment.

12. Changes and contact

We will date updates to this policy and provide appropriate notice of material changes. A policy update does not, by itself, create consent for a new purpose. Send privacy questions to info@jobsconnect.co.za, call 067 692 3053, or write to Black Web Content Pty Ltd at 56 Cook Street, Bothasig, Cape Town, 7441, South Africa.